Values, Mission, Vision
Integrity. Competence. Compassion.
Deliver investigations of the highest quality for clients with like values.
Elevate the standard of investigative work in Canada as an industry leader.
Integrity. Expertise. Results.
What We Do
Qualified, licenced investigators complete unbiased and thorough evidence-based investigations. We utilize proven trauma-informed methodologies to develop information and identify the root cause of issues within organizations. With more complete information, our clients' internal or external counsel can deliver more meaningful legal opinions. In turn, business leaders can make better informed decisions. In the end, all participants in an investigation will have been respected and heard and our clients' issues resolved.
Root Resolutions is an Independent Investigation Member of the Office of the Sport Integrity Commissioner (OSIC) Investigation Unit.
Professional & Amateur Sports Teams
We Grew Out of a Need for Better Investigating
Recognizing the absence of qualified investigators available to successfully complete complex, confidential investigations, founder Jeff Bzowey launched Root Resolutions to meet the demands of corporations, sports organizations, and educational institutions.
All of our investigators are licensed by the Province of Alberta, hold at least one internationally recognized professional investigation certification, and hold a university degree. We keep our skills current with ongoing professional education - a commitment to excellence and genuine passion for what we do. We also pride ourselves on being effective communicators who put people at ease and listen to what stakeholders have to say. Our demonstrated competence and strong interpersonal skills earn us the trust of those we speak with. This allows us to develop critical information that others have missed. In short, we effectively identify issues and exposures, then efficiently resolve concerns through a carefully curated process of prevention, detection, investigation, and correction.
Our Commitment to Care
All of our investigators follow a trauma-informed methodology when addressing victims, whistleblowers, respondents, and other stakeholders. We recognize the impact that experiencing or witnessing unethical behaviour can have on individuals, as well as the additional stress that comes with speaking up. We will always strive to create an environment of safety, foster collaborative and transparent partnerships, and acknowledge the relevance of diverse backgrounds and cultural needs.
Root Resolutions Owner and Principal Consultant
Jeff brings over 23 years of experience to his firm, having completed thousands of complex criminal, regulatory, and civil/administrative investigations in his career. He has arrested, charged, and incarcerated individuals for such criminal offences as sexual assault, assault, theft, and fraud. He has interviewed institutional securities investors on Wall Street in relation to multi-million-dollar regulatory investigations. Jeff has also testified numerous times in various courts and before regulatory tribunals with respect to investigations he has led.
Root Resolutions and Owner and Principal Consultant, Jeff Bzowey, are both licenced under the Security Services and Investigators Act (SSIA) of Alberta. Jeff holds a Degree in Economics and is a Certified Fraud Examiner (CFE) and a Certified Protection Professional (CPP).
On a Personal (Sport) Note
Root Resolutions' Jeff Bzowey grew up playing minor hockey, baseball, football, and soccer.